The Unified Contact Centre Solution offers a complete set of features to run and manage your business.
Route calls according to agent’s status, attributes, groups and caller profile.
Queue up callers on first-come-first-serve basis, by customer value or by call type.
Maintain call records for playback, with caller and agent info along with date & time stamps.
Manage call menu, greetings, music and call actions. Supports DTMF and Speech based inputs.
Provide integrated customer experience across all channels, including calls, chat, sms and emails.
Get key insights on staff, services, products, campaigns, sales and much more with MIS reports.
We offer the most competitive pricing in the market for a fully customized and fully integrated all-platform salon solution.
|Mobile App For Customers|
|Mobile App For Staff|
We follow a step-by-step process, keeping you and all stake-holders on board throughout the project, helping us ensure that everything goes as per plan and we deliver what is commited but something that is beyond your expectations.
In short, we leave no room for any eleventh-hour surprises.
We start by understanding your requirements and documenting them for your review. Once we get on the same page, we move on to the designing part.
We gather your design requirements and your color preferences and then design a theme that matches your brand and your identity.
Our developers start the coding as soon as designs are done. Once the website and apps are coded, we test them to ensure everything is working smoothly.
Once the website and apps are fully tested and bug-free, we publish them on web servers and application stores, making them available for public access.